Privacy Policy
This Privacy Policy explains how Printsense.live (“we,” “our,” or “us”) collects, processes, and safeguards your personal information whenever you visit our website, make a purchase, or use our printer support and repair services.
1. Information We Collect
We collect personal data in two main ways:
A. Information You Provide to Us
When you interact with our site or services, you may provide details such as:
Contact Details: Your name, email address, phone number, and mailing address (e.g., when registering, placing an order, or contacting our support team).
Payment Data: Billing details and transaction information handled securely through trusted third-party payment processors like PayPal, Visa, or Mastercard.
Service Details: Information about your printer model, error codes, or service issue descriptions required to perform diagnostic or repair tasks.
B. Information Collected Automatically
When you browse our website, we automatically gather the following:
Usage Data: Insights into how you interact with our pages, click patterns, session duration, and navigation activity.
Device Data: IP address, browser version, device identifiers, and operating system type.
Cookies and Tracking Tools: Small data files that improve your browsing experience, analyze performance, and help us tailor content or ads to your preferences.
2. How We Use Your Information
We use your data to enhance our services and communication. Specifically, we use this information to:
| Purpose | Description |
|---|---|
| Service Delivery | Fulfill your service requests, order deliveries, and printer-related support. |
| Customer Communication | Share service notifications, order confirmations, and updates about your support requests or account. |
| Payment Handling | Enable secure transaction processing and detect potential fraudulent activity. |
| Marketing & Advertising | Manage promotional campaigns (including Google Ads), measure results, and personalize future offers (with your consent). |
| Compliance & Regulation | Meet legal obligations and ensure transparency in our operations. |
3. Sharing of Personal Information
We value your privacy and never sell your personal data. Information may be shared only in the following cases:
Service Partners: To trusted providers assisting with payment processing, shipping, or live chat support.
Analytics & Advertising Tools: With partners like Google Analytics or Google Ads to understand website usage patterns.
Legal Requirements: When necessary to comply with applicable laws or respond to legal requests that protect the interests and safety of Printsense.live, its users, or the public.
4. Your Data Rights
Depending on your location, you may be entitled to:
Access: Request a copy of the information we hold about you.
Correction: Ask us to fix any inaccurate or incomplete data.
Deletion: Request that we delete your personal data under certain conditions (“right to be forgotten”).
Marketing Preferences: Opt out of promotional communications at any time by clicking “unsubscribe” in our emails or emailing us directly.
5. External Links
Our website may include links to third-party platforms or resources. We are not responsible for the content or data practices of these sites, so we recommend reviewing their privacy policies before engaging with them.
6. Data Protection & Security
We implement reasonable security controls and encryption to safeguard your information against loss, theft, or unauthorized use. While we take every precaution to protect your data, please note that no system is fully immune from online security risks.
7. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our business or legal requirements. The updated version will be posted here with a refreshed “Last Updated” date.
Last Updated: December 2025
8. Contact Information
If you have questions or concerns about this policy or your personal information, please contact us:
📧 Email: support@printsense.live